Call Analytics
Outbound calls by agent & hour · RingCentral
● Demo data
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Outbound calls by agent & hour
Click any cell or hour to drill in. Calls made shown; hover for connected / no-answer.
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Swipe sideways to see every hour→→
Selected hour
Inbound calls by agent & hour
Calls received shown; hover for connected / no-answer.
Fewer More
Swipe sideways to see every hour→→
Hourly breakdown
| Time period | Calls made | Connected | No answer | Total duration |
|---|
Missed calls
Inbound not answered · returned or not
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Demo data shown. Once the RingCentral app (Analytics scope + JWT) is connected, this fills with live call data, auto-refreshing every few minutes.